The Story: Established in 2015, the Company is a dog care center located in Naperville, Illinois, taken over by the current owner in 2019. The business was founded out of a necessity for high-quality dog care services, evolving into a beloved community staple offering comprehensive pet care solutions.
Product & Customer Base: The business provides an extensive array of services including dog training, daycare, boarding, and grooming, alongside a grooming school for training future professionals licensed by the state of Illinois Board of Higher Education. With a well-equipped 4,219 square foot facility, the business enjoys a prime location in a busy strip mall, enhancing its visibility and accessibility. Catering to a loyal customer base, the business prides itself on personalized service and strong client relationships, with many customers having patronized the business since its opening.
Team: The team includes key positions such as a grooming instructor, a main dog trainer, and front desk personnel, all contributing to a seamless operation. The business employs a mix of full-time and part-time staff who are passionate about providing exceptional care and service.
Growth: Since the current owner’s acquisition in 2019, the business has seen consistent financial growth, supported by robust revenues from diverse streams such as boarding, daycare, and grooming school enrollments. The grooming school has recently expanded, offering increased capacity and generating a waitlist, indicating strong demand. Extending operational hours and adding weekend services could further enhance revenue.
